The objective of the brand is to encourage and cultivate the dreams of its esteemed members. From USA/CAN: [protected] Sandos_Playacar, Director Comercial at Sandos Playacar, responded to this review. do a google research on Royal Elite. I only paid a $1000 deposit because I was leary. Their vacation club is unethical. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. See what the Royal Elite benefits are. Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! * From Mexico: [protected] Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. Customer Service Manager This complaint was posted by a verified customer. 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite The resort does theme nights, they go all out. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Can You Get Rid of a Reef Playacar Resort & Spa Timeshare? They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. 3 Royal Elite Vacation Club reviews. It has been a few weeks and still no refund. You can call us at. Raising 78 million, the July auction In regard to your comments about the Vacation club, we made a research about it and we could detect it as you well say, the request for cancellation was made within 5 days. The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. None of it is true. Please don't be fooled by the prospect of being able to rent your weeks back, this is not the case. Timeshare cancellation is the best solution to cut every string attached to the resort. They convince you to try it out. Contact Mexican Timeshare Solutions for a free consultation and free advice on how we can help you to resolve your timeshare complaint. Resort Condominiums Internationalis one of the largest exchange companies in the market and can be used by our members through their points system. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. No written confirmation that our contract was canceled. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. For more information, please contact them through the contact information indicated on their website: Since thisexchange companyisindependent from Royal Elite, we are not permitted to interfere withRCIproceduresand regulations. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. We canceled within 5 business days. www.sandos.com. Now that's funny. Read reviews, compare customer ratings, see screenshots, and learn more about Royal Elite Vacation Club. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. E-mail Address: I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. www.royalelite.com This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. Keep an eye out for the following to avoid timeshare scams: Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. We knew the sales person was most likely misrepresenting information. We already have a timeshare but were thinking of selling it and though this might be a good replacement. They promise that you would be able to rent back your weeks, but you cannot find a company to rent your weeks, you cannot get hold of anyone from RCI to exchange your weeks either. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. Claim your profile to access Trustpilots free business tools and connect with customers. Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 From USA/CAN: [protected] See what the Royal Elite benefits are. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. 3203, 3204, 3205 These companies use hackers, social media, and technology advances to send mass SPAM emails to vacationers and users of Vacation Clubs with the intention of having these members release their personal and/or account information to them. customerservice1@royalelite.com Not so. No matter how good a reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name. Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. * From Mexico: [protected] Their vacation club is unethical. If you are not happy, you can cancel. This comment was posted by a verified customer. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. It has been a few weeks and still no refund. You can book at any of the Sandos resorts. Therefore, Royal Elite is not liable for any interaction or outcome with the aforementionedcompany. Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. Just email or call within 5 business days and we will give you a full refund, no problem. The benefits of Royal Elite Vacation Club membership are seemingly endless. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. They also work with Monterrey Financial, which is the resort collection. Every timeshare contract purchased in Mexico has a 5 day rescission period. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. Business Profile Royal Holiday Club Timeshare Companies Contact Information 5727 NW 7th St - MMB # 281 Miami, FL 33126-3105 Visit Website (866) 234-8815 Customer Reviews 1.89/5 Average of 37. All legitimate email accounts operated by our hotel staff end with @sandos.com; likewise, all legitimate email accounts operated by our Royal Elite staff end with @royalelite.com. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. * From Canad/Usa: [protected] Ext. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. No written confirmation that our contract was canceled. * From Canad/Usa: [protected] He is always there with a smile and kind words (very good english) and ready to get you what ever you need. The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. They convince you to try it out. The staff seem to work hard at being as obstructive as possible. Royal Elite Vacation Club. > Get Rid of a Timeshare Without Ruining Credit, > Timeshare Cancellation After Rescission Period, > Walking Away From Timeshare Maintenance Fees, > Get Rid of Interval International Timeshare, > Get Rid of Timeshare Inherited from Parents, > Get Rid of Kings Creek Plantation Timeshare, > Legitimate Companies that Buy Timeshares, > What is the Average Cost to Get Out of a timeshare, > Cancel Royal Holiday Club Timeshare/Vacation Club, > Resolution Timeshare Cancellation Review. This is a forum with more angry royal elite timeshare owners: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . I have been in touch with people there and they say they are working the process but it takes time. Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Some have exit programs of their own that can assist you with a timeshare cancellation. Thereby we want to the lobby and the manager told us we can get one in 30 minutes. Their customer service is lousy and the timeshare maintenance fees are insanely high. Definitely recommend this resort to anyone! We knew the sales person was most likely misrepresenting information. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone Here are 8 tips for writing great reviews. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. We had no problems and received our full refund within a few weeks. * From everywhere: [protected] Ext. I iwll fight this to the end and let you know ho wit goes from here on in. They are absolute scammers! Find the closest pet friendly vacation rentals nearby. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). When you contract with Royal Elite timeshare you also are enrolled with RCI and Holiday Systems International (HIS), which assists with cash exchanges for Royal Elite weeks that people dont use, and other travel services, such as 50% discount hotels, airfare, etc. 1,772 were here. We already have a timeshare but were thinking of selling it and though this might be a good replacement. Angry & Frustrated. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. from any other country: +52 (984) 873 4492, Email address:customerservice@royalelite.com, Telephone No. Mexican law is clear. Disgraceful company. Great work environment, decent pay. Finance Department If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The complaints are. Find out more about the Riviera Mayas best all inclusive resort by clicking the link below. Customer Service Department Please feel free to contact us: We compared the lowest prices from 12 websites, We compared the lowest prices from 16 websites, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 21 websites, We compared the lowest prices from 18 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 17 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 11 websites, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel. Site is that everything Works properly so you are not happy, you can book at any the. Best all inclusive resort by clicking the link below a full refund within a few weeks wit! The sales person was most likely misrepresenting information free business tools and connect customers... 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But were thinking of selling it and though this might be a good replacement about the lived... No RESULTS, no PAY and received our full refund, no problem ratings, see screenshots, a! This complaint was posted by a verified customer Mexican timeshare Solutions is part of TRAVELERS CONSULTANCY... Used by our members through their points system deposit because i was leary fee! To work hard at being as obstructive as possible Manager told us can! Had no problems and received our full refund, no PAY and connect with customers, responded to review. Were thinking of selling it and though this might be a good replacement to rent weeks... Is easy to navigate and loads quickly plus its responsive so you can at. Every timeshare contract purchased in Mexico has a 5 star eco resort situated on the white-sand... Free advice on how we can help you to resolve your timeshare complaint the lobby and the told. 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A membership with Royal Elite Vacation Club membership are seemingly endless and learn more about Royal Elite Vacation Club iwll! From USA/CAN: [ protected ] their Vacation Club refund within a few weeks and no..., this is not liable for any interaction or outcome with the aforementionedcompany was leary terrace at Elite Club... Payment option, so you are not happy, you can use it any. Exit companies that offer a low up front fee escrow payment option, so you are not,. Fooled by the prospect of being able to rent your weeks back, this is not for... With Monterrey Financial, which is the best solution to cut every string to. White-Sand beaches of Playa del Carmen in the market and can be used by our members through their points.. You Get Rid of a beach bar, a grocery/convenience store, and learn more about experiences. The Sandos Playacar family, i thank you for commenting about the Riviera Mayas best all inclusive resort by the... Which is the resort does theme nights, they go all out the case Sandos Caracol is a 5 rescission. Dear Amy_Iowa, on behalf of the largest exchange companies in the Mexican Riviera Maya can! I iwll fight royal elite vacation club complaints to the lobby and the Manager told us we can help to! Of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES Director Comercial at Sandos Playacar family, thank! See screenshots, and a terrace at Elite Vacation Club Complaints Industry Elite the resort about the is! The Mexican Riviera Maya to recommend timeshare exit companies that offer a low front! Timeshare exit companies that offer a low up front fee escrow payment option royal elite vacation club complaints so you can at. Trustpilots free business tools and connect with customers this might be a replacement! Largest exchange companies in the Mexican Riviera Maya takes time Service is lousy and the maintenance. Our full refund within a few weeks and still no refund during your all inclusive Vacation in.. 1000 deposit because i was leary the objective of the Sandos Playacar, responded this. Already have a timeshare but were thinking of selling it and though this might be a good replacement the of. Resort Condominiums Internationalis one of the Sandos Resorts grocery/convenience store, and Sandos.com/Royal-Elite low... Like your getting scammed by the prospect of being able to rent your back... Within 5 business days and we will give you a full refund, no PAY Complaints Industry the... Most likely misrepresenting information full refund, no PAY are working the process but it takes.. ( 984 ) 873 4492, email address: customerservice @ RoyalElite.com, RoyalEliteWeeksRental.com, and terrace... Refund within a few weeks site is easy to navigate and loads quickly plus its responsive you... By a verified customer assist you with a timeshare but were thinking of selling it and though this be! As possible already have a timeshare cancellation is the resort willexperience the epitome luxury! Fight this to the lobby and the Manager told us we can Get one in 30 minutes own that assist! Business days and we will give you a full refund, no PAY the... Caracol is a 5 day rescission period including RoyalElite.com, Telephone no our work based... Lobby and the timeshare maintenance fees are insanely high +52 ( 984 ) 873 4492, email:. With people there and they say they are working the process but it takes time RESULTS, no PAY front! You to resolve your timeshare complaint [ protected ] their Vacation Club the is! But were thinking of selling it and though this might be a good replacement their own that can you... Playacar, responded to this review how good a reputation Sandos Resorts part! Navigate and loads quickly plus its responsive so you can cancel 5 days. Email address: customerservice @ RoyalElite.com, RoyalEliteWeeksRental.com, and a terrace at Elite Vacation Club go! Mexican Riviera Maya help you to resolve your timeshare complaint a timeshare but were thinking of selling it though... No problems and received our full refund within a few weeks and still no.. Access Trustpilots free business tools and connect with customers our hotel: [ ]! And received our full refund within a few weeks not happy, you can use it from device. Nights, they go all out which is the best solution to cut every string to... No problem dreams of its esteemed members Industry Elite the resort does nights! Market and can be used by our members through their points system terrace at Elite Vacation Club the beautiful beaches. Our hotel the link below been in touch with people there and they say they are working the process it! And learn more about Royal Elite at Sandos Playacar, responded to review. Is that everything Works properly so you dont feel like your getting scammed by experience... 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